Cookie Policy

The cookies and similar technologies the 1club network uses, and how you control them

Last updated: November 4, 2026

1. Who we are and what this policy covers

This Cookie Policy explains how 1club EOOD ("1club", "we", "us") uses cookies and similar technologies on the 1club network at 1club.me ("the network"). 1club EOOD is a company registered in Bulgaria under UIC 208644166, with its registered office at 10 Tsar Osvoboditel Blvd., floor 3, 1000 Sofia, Bulgaria. You can reach us at support@1club.ai.

It covers 1club.me only. A club's own website or member portal and the 1club mobile app have their own cookie settings. How we handle personal data in general is explained in our Privacy Policy, which you can find at the bottom of every page.

2. What cookies and similar technologies are

Cookies are small text files that a website stores in your browser. Similar technologies, such as your browser's local storage and session storage, work the same way: they keep information on your device that the site can read back later. In this policy we call all of them "cookies".

Session cookies are deleted when you close your browser or tab; persistent cookies stay until they expire or you delete them. First-party cookies are set by 1club.me itself; third-party cookies are set by another company whose service the page uses.

3. When we ask for your consent

Under the EU ePrivacy rules, which Bulgaria applies through Article 4a of the Electronic Communications Act, we may store or read information on your device without your consent only when this is strictly necessary to provide the service you asked for. Everything else, including analytics and marketing measurement, runs only after you click "Accept" in the cookie banner.

Where a cookie involves personal data, our legal basis is your consent (Article 6(1)(a) GDPR) for optional cookies, and our legitimate interest in running a secure, working network (Article 6(1)(f) GDPR) for strictly necessary ones.

4. Strictly necessary cookies

These make the network work: sign-in, security, your language and your search, and a booking or payment in progress. They are always on, because the features you use cannot work without them.

NameProviderPurposeDuration
cookieConsent1clubRemembers whether you accepted or rejected optional cookies, so we do not ask on every page.12 months
sid_public_network, sid_public_network_present1clubKeep you signed in, and let the page know that you are.15 minutes, renewed while you are signed in
rtk_public_network; network_refresh_token and network_token_expires_at (local storage)1clubRenew your sign-in without asking for your details again.Up to 90 days; removed when you sign out
1club_device_id (local storage)1clubA random identifier that ties your sign-in to this browser, so signing in again replaces the old session instead of piling up new ones.Until you clear your browser storage
NEXT_LOCALE1clubRemembers the language you chose.Until you close your browser
theme-appearance, theme-mode (cookie and local storage)1clubShow the site in light or dark mode, as you or your device chose.12 months
announcement-dismissed1clubRemembers that you closed an announcement, so it stays closed.12 months
1club:last-search, 1club.recent-searches.v1 (session and local storage)1clubKeep your current search as you move between pages, and show your last five searches. Kept on your device only.Current search: until you close the tab; recent searches: until you clear them
1club:location (local storage)1clubOnly if you let your browser share your location: stores it and the city it is in, so search can show clubs near you without asking again.Until you clear your browser storage
1club:booking-intent, season_pass_draft, redirect_checkout_return_to, redirect_checkout_in_flight (session storage)1clubKeep the booking or plan you were choosing, and the payment in progress, while you sign in or pay on the payment provider's page, so you can continue where you left off.Until you close the tab (a booking in progress for at most 10 minutes, a season choice for at most 1 hour)
__stripe_mid, __stripe_sidStripeSet only when the card payment form opens, to detect and prevent payment fraud.12 months and 30 minutes

5. Analytics cookies (only with your consent)

These help us understand how the network is used, so we can fix problems and improve it. They load only after you click "Accept".

NameProviderPurposeDuration
ph_<project>_posthog (cookie and local storage)PostHog (servers in the EU)Measures visits and how pages are used: pages viewed, clicks, the features used and where visitors arrived from. It may also record how you interact with a page, with what you type into fields hidden. If you are signed in, the data is linked to your account ID.12 months
_ga, _ga_<ID>Google Analytics (Google Ireland Ltd)Distinguishes visitors and measures traffic to the network.Up to 2 years
sentryReplaySession (session storage)Sentry (servers in the EU)Records a replay of a sample of visits, and of visits where an error occurs, with all text and images masked, so we can see what went wrong and fix it.Until you close the tab
1club_anonymous_id (local storage)1clubA random identifier that lets us count a few actions on the network, such as tapping an app store badge or completing a booking, per browser.Until you withdraw consent or clear your browser storage

6. Marketing measurement (only with your consent)

We do not show advertising on the network and do not use advertising cookies. With your consent we remember which link or campaign brought you to 1club.me, so a booking, sign-up or purchase you make afterwards can be credited to it.

NameProviderPurposeDuration
1club_booking_attribution (local storage)1clubStores the campaign tags of the link you arrived through (utm parameters), an ad click identifier (such as fbclid, gclid or ttclid) and the site that referred you. If within 30 days you book, sign up or buy something at a club, this is sent with it to that club, which may use it to measure its own advertising, for example through Meta's Conversions API.30 days

7. Content from other companies

Some features load content from other companies. When they do, your browser connects to that company, which receives your IP address and technical details of your browser and may set or read its own cookies under its own privacy policy:

  • Mapbox (Mapbox, Inc., USA) draws the map in club search and suggests places as you type a location. Mapbox receives the places you search for and keeps an anonymous identifier in local storage to count map loads, which it needs to provide the map; we have turned off its separate performance telemetry. https://www.mapbox.com/legal/privacy
  • Google Maps (Google Ireland Ltd) can show a club's location on its page. Until you accept cookies, the page shows a map image instead, and Google Maps loads only if you click "Load from Google Maps". Google may then set its own cookies, in particular if you are signed in to a Google account. https://policies.google.com/privacy
  • Stripe (Stripe Payments Europe Ltd) provides the card payment form, which loads only when you pay by card. https://stripe.com/privacy
  • Cloudflare Turnstile checks that the contact, feedback and coach enquiry forms are sent by a person rather than a bot. It loads only when you send one of these forms. https://www.cloudflare.com/privacypolicy/
  • Cloudinary delivers the photos and videos of clubs.
  • Videos and other content embedded in our blog articles come from the service that hosts them (for example YouTube). Until you accept cookies, each one loads only if you click to show it; the service may then set its own cookies.

Separately from cookies, when a page fails we send a technical error report (the page, the browser and the steps that led to the error) to Sentry, whose servers are in the EU, so we can fix it. This is described in our Privacy Policy.

8. How to accept, refuse or change your choice

On your first visit, a banner lets you accept or reject optional cookies. Rejecting is as easy as accepting, and the network works the same either way.

You can change your choice at any time with "Cookie settings" at the bottom of every page, or with the button at the top of this policy. When you reject or withdraw consent, we stop the analytics and marketing tools and delete the identifiers they stored in your browser on 1club.me. Withdrawing consent does not affect what was done while it was in place.

Your browser also lets you see, block and delete cookies in its privacy settings. If you block strictly necessary cookies, signing in and booking may not work.

9. Changes to this policy

We update this policy when the cookies we use change, and the date at the top shows the current version. Before we use a new kind of optional cookie, we will ask for your consent again.

10. Contact

For questions about cookies, write to support@1club.ai or to 1club EOOD, 10 Tsar Osvoboditel Blvd., floor 3, 1000 Sofia, Bulgaria. You also have the rights described in our Privacy Policy, including the right to complain to the Commission for Personal Data Protection (https://www.cpdp.bg).

We use the cookies 1club needs to work. With your consent, we also use analytics cookies and remember which link brought you here. You can change your choice at any time in Cookie settings. Learn more about cookies